Privacy

MedSafana Privacy Policy

Effective date: February 9, 2026

MedSafana ("we," "our," or "us") provides medical and health-related information for educational and informational purposes only. This Privacy Policy explains how information is handled when you use the MedSafana mobile application and website.

1. Information We Collect

a. Informational use (no login)

MedSafana can be used without creating an account. When used without login, we do not collect:

  • Personal identifiers (such as name, email address, or phone number)
  • Personal health information
  • Patient data

b. Optional account creation

If you choose to create an account or log in, we may collect limited account-related information such as:

  • Email address or username
  • Authentication credentials required for login

Account creation is optional and is not required to access core informational features of the app.

c. Automatically collected technical data

We may automatically collect non-identifiable technical data, including:

  • Device type and operating system
  • App usage statistics
  • Crash reports and performance logs

This data is anonymous, encrypted in transit, and cannot be used to identify individual users. It is collected solely to improve app stability, performance, and security.

2. How We Use Information

Information is used only to:

  • Operate and maintain the app
  • Improve functionality and user experience
  • Diagnose crashes and technical issues
  • Ensure app security and reliability

MedSafana does not use data for advertising, profiling, or selling user information.

3. Data Sharing

  • MedSafana does not sell or rent user data.
  • We do not share personal data with third parties.
  • Anonymized technical data may be processed by trusted service providers (such as analytics or crash-reporting tools) strictly for app performance and reliability, in compliance with applicable privacy laws.

4. Children's Privacy

MedSafana is not intended for children under the age of 13.

We do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us and we will promptly delete it.

5. Account and Data Deletion

If you created an account, you may request deletion of your account and associated data at any time.

How to request deletion

Users may request deletion by:

  • Using the "Delete Account" option inside the app (if logged in), or
  • Emailing safana.algutaini@gmail.com
  • Subject line: "MedSafana Account Deletion Request"

What data is deleted

Upon verification, we will permanently delete:

  • Account identifiers (such as email address or user ID)
  • Any personal data associated with the account

Data retention

  • Personal account data is not retained after deletion.
  • Anonymous, aggregated, or non-identifiable data may be retained for analytics, security, or legal compliance.

6. Your Rights

Depending on your location, you may have rights under applicable privacy laws (such as GDPR or CCPA), including the right to request access to or deletion of your personal data. Requests can be made via the contact email below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the effective date will be revised accordingly.

8. Contact Us

Email: safana.algutaini@gmail.com

App name: MedSafana

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